Public Encouraged to get road information through web, 511 system, call center

Last updated: January 28. 2014 9:23AM - 608 Views

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NEWBERRY — With forecasts calling for a winter storm, employees of the South Carolina Department of Transportation (SCDOT) are prepared to work around the clock to ensure motorists are as safe as possible when traveling on our state’s roads and bridges.

SCDOT employees work 12 hour shifts of pre-emptive ice treatments, snow plowing, and spreading salt and other materials to achieve safer, improved road conditions.

For specific information on what preparations are being done across the state as of Monday afternoon, Jan. 27, access this link: http://www.scdot-transfer.org/SCDOTPHOTOS/WinterWeatherPrepJan27Noon.pdf.

In a winter weather emergency, SCDOT employees follow a designated plan in each county. Interstate highways are the first priority, followed by primary routes and areas near medical facilities and emergency shelters. SCDOT has agreements with contractors and local governments to provide additional equipment and manpower when needed.

There are many ways the public can stay informed of the latest road conditions.

On the web:

•Visit SCDOT’s website, www.scdot.org under “Winter Road Conditions.” This page is activated at times when snow and ice conditions may affect South Carolina highways. The reports are updated around the clock by SCDOT personnel. Conditions are listed for freeways and state primary highways, which are first to be cleared during inclement winter weather.

•Visit www.511sc.org for SCDOT’s Traveler Information System, which provides traffic camera images, travel time estimates, traffic speeds and other technological tools to help motorists navigate South Carolina’s roadways. The 511 system provides real-time traffic information on all South Carolina Interstate highways and major highways along the coast. The statewide system provides information on construction projects, lane closures, crashes, congestion, and severe weather affecting traffic.

By Smartphone:

SCDOT has a free 511 application, “SCDOT 511” for smartphones and tablets. Links to download the applications are on the 511 website under “Extras” and “511 tools.” Do not use these applications while you are driving. Be safe and either pull over or have a passenger access while in a motor vehicle. SCDOT’s 511 system operates 24 hours a day, seven days a week.

By Telephone:

Call 511 in South Carolina to reach the 511 Traveler Information System.

•Call SCDOT at 855-GO-SCDOT (855-467-2368) toll free to reach the agency’s customer service department. This number will be staffed extended hours while conditions warrant. Note: High call volume may result in delays in answering calls. The public is encouraged to use the web sites for more immediate response.

On Twitter:

The main SCDOT Twitter account is @SCDOTPress

•Information on real-time incidents (such as lane closures due to accidents) is available through SCDOT Twitter links divided into four geographic regions of the state: @SCDOTMidlands, @SCDOTPiedmont, @SCDOTLowCountry, and @SCDOTPeeDee.

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